Shipping & Returns Policy
Shipping & Returns Policy
Shipping Information
We ship worldwide from our fulfillment centers. All orders are processed within 1–3 business days after payment confirmation.
Estimated Delivery Times
| Region | Estimated Delivery |
|---|---|
| Europe | 7–14 business days |
| United States & Canada | 10–20 business days |
| Rest of World | 10–25 business days |
Delivery times are estimates and may vary due to customs processing, carrier delays, or other factors beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight. Free shipping may be available for qualifying orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website.
Returns & Refunds
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return eligible items within 14 days of delivery.
Return Conditions
- Items must be unused and in their original packaging
- Proof of purchase is required
- Customized or personalized items are not eligible for return
- Items damaged due to misuse are not eligible for return
How to Initiate a Return
To start a return, please contact us through our contact page with your order number and reason for return. Our team will guide you through the process.
Refund Processing
Once we receive and inspect the returned item, refunds will be processed within 5–10 business days to your original payment method.
Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact us immediately with photos of the item and packaging. We will resolve the issue promptly at no additional cost to you.